Virtual Consultants Australia · Custom Bots
Custom AI Chatbot Development: Personal AI Assistants & Task Bots
Your knowledge, your rules, your bot.
Turn your documents, policies and know-how into an assistant that answers in seconds, lives in WhatsApp, Teams or your website, and gets real work done, not just chat.
WhatsApp & Telegram
Claude & GPTTrained on your dataDescribe your bot, and we’ll prototype it in 7 days
Tell us what the bot should know and do and we will get started.
What it is
Purpose-built conversational and task-oriented bots
From a personal productivity assistant to a company-wide knowledge bot, configured to your content, tone and rules.
Trained on your knowledge
Documents, FAQs, policies and product data (RAG).
Task execution
Book, quote, look up, create tickets, update your CRM and send reports.
Every channel
Website, WhatsApp, Microsoft Teams, Slack, Telegram and SMS.
Brand voice and guardrails
Escalation to humans and conversation analytics.
Personal assistants
Inbox triage, research briefs, content drafting and scheduling.
Live workflow
How every message becomes a safe, accurate answer
Each reply passes through guardrails, your knowledge base and your business systems before it reaches the user.
Escalates to a human whenever confidence is low
Answers from your content, actions in your systems
This is an illustrative conversation. Your bot uses only the knowledge you approve and never goes beyond the limits you set.
- Answers grounded in your documents and policies
- Creates tickets, bookings and CRM updates
- Brand voice, topic limits and human hand-off
- Conversation analytics to keep improving
WhatsAppRAG knowledgeHuman hand-offModern bot stack
Built with the 2026 bot toolkit
We choose the right model, channel and framework for your use case, then connect it to the systems where work actually happens.
- Frontier models such as Claude and GPT for accurate, natural answers
- Official channel APIs for WhatsApp, Teams, Slack and Telegram
- Vector search so the bot only answers from your knowledge
Who it’s for
Teams and individuals drowning in repeat questions
Ideal buyer
Individuals and teams drowning in repeat questions; HR, IT and support leaders.
Questions we start with
- What questions are asked repeatedly?
- Where does the answer live today?
- What should the bot never say or do?
Results we measure
- Deflection rate
- First-response time
- Answer accuracy (eval score)
- Hours saved
- CSAT
Pricing
Choose the plan that fits your bots
Each plan has a one-time setup fee and a monthly subscription covering hosting, managed AI usage within stated allowances, monitoring, updates and support. Pay annually and get 2 months free.
| Essentials | ProfessionalMost popular | Elite | |
|---|---|---|---|
| Setup (one-time) | $490 | $1,490 | $3,490 |
| Monthly subscription | $49 | $149 | $299 |
| Ideal for | Personal FAQ or assistant bot | Consultants and small businesses | Creators, coaches and agencies |
| Bots included | 1 | 2 | 5 |
| Knowledge base | Up to 50 pages/docs | Up to 300 | Up to 2,000 |
| Channels | 1 (web or WhatsApp) | 2 | Up to 4 |
| Task actions (booking, forms, email) | — | Up to 3 | Up to 10, including CRM updates |
| Conversations per month | 1,000 | 5,000 | 20,000 |
| Analytics | Basic | Monthly report | Dashboard and monthly tuning |
| Support and SLA | Email, 2 business days | Email and chat, 1 business day | Priority, 4 business hours |
| Business Standard | Business PremiumMost popular | Enterprise | |
|---|---|---|---|
| Setup (one-time) | $7,900 | $18,900 | From $45,000 |
| Monthly subscription | $790 | $1,900 | From $4,800 |
| Ideal for | One function (support, HR or IT) | Multi-function bot suite | Enterprise bot platform |
| Bots included | Up to 3 | Up to 10 | Unlimited with bot factory |
| Knowledge base | 10,000 documents | 100,000 documents, permission-aware | Enterprise search, multiple sources and SSO-aware |
| Channels | Web plus 2 | All major channels, Teams/Slack native | Plus telephony, mobile app SDK |
| Integrations | CRM, helpdesk | Plus HRIS, ITSM, ERP | Custom APIs and event streams |
| Conversations per month | 25,000 | 100,000 | Volume-tiered |
| Guardrails | Topic limits, escalation | Plus PII redaction, evaluation suite | Plus red-teaming, audit logs and AI governance hooks |
| Support and SLA | 99.9% uptime, 4-hr response | 99.9% uptime, 2-hr response | 99.95% uptime, 1-hr critical response, named TAM |
All prices in AUD and exclude GST. Enterprise is “from” pricing; a scoped quote follows discovery. AI usage allowances are as stated per plan; overage rates are quoted in the order form. Minimum term 12 months for monthly subscriptions.
FAQs
Common questions
Can the bot answer only from my own content?
Yes. Bots are trained on your documents, FAQs, policies and product data, with topic limits and escalation to a human when needed.
Which channels can it run on?
Your website, WhatsApp, Microsoft Teams, Slack, Telegram and SMS, depending on the plan.
Can a bot do things, not just answer questions?
Yes. Task actions include bookings, forms, email, ticket creation and CRM updates.
How fast can I see a working bot?
Describe your bot and we will prototype it in 7 days.